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Consider Cincinnati Service

Your local, professional independent agent works with Cincinnati’s field staff to put our claims service right where you need it – in your neighborhood. We send additional Cincinnati associates after a natural disaster strikes to quickly handle claims in person and to restore your lifestyle and peace of mind.

From helping you back on your feet after a claim, to helping your family or business reduce risk, they treat each service request with the care they would show a neighbor. We focus on building a relationship with you, not just completing a transaction. The result is an extraordinarily low complaint ratio, as measured by state insurance regulators and published on the Consumer Information Source of NAIC.org.

It’s obviously very stressful to go through a major loss, and our field claims representative worked tirelessly to minimize that stress along the way.

Let Others Tell You About Us

Consider what policyholders and claimants are saying about their experiences with Cincinnati.

  • From Maggie F., a personal policyholder, client of The Nsure Network, LLC, Gainesville, GA: “I am writing to inform you of the exceptional home insurance claim experience that I had. A small leak from our refrigerator caused a big problem in our kitchen – the heart of our home. Our field claims representative took our broken ‘heart’ and helped get it fixed while taking such great care of our family. His care, thoughtfulness, expeditious communication and professionalism was outstanding. We have been raving to our friends about how great our experience has been with Cincinnati and our field claims representative.”


  • From Mike G., a personal policyholder, client of Main Street Financial Group and Swimmer Insurance: “I wanted to pass along my appreciation for the unbelievable level of service and attention my wife and I received from our field claims representative. His prompt response time, transparency and ongoing willingness to walk through the claim process and next steps left us feeling so thankful to be clients of Cincinnati Insurance. It’s obviously very stressful to go through a major loss, and he worked tirelessly to minimize that stress along the way.”

See more testimonials

Share Your Cincinnati Experience 

Do you have an experience with Cincinnati that you'd like to share? Tell us about it, or share your story with your local independent agent. Testimonials presented by permission of each policyholder or claimant. No one was paid for these testimonials.

Contact an Agent

Find an independent agent representing Cincinnati, and together we’ll customize a specialized insurance program to protect your lifestyle, assets or business.


Making It Right After a Hurricane

Coming Home Again After a Fire

There When You Need Us

Restoring a Community Landmark

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